If you are a National Wildlife Federation® (NWF) volunteer, visit our Volunteer Reporting website.

If you are not a volunteer yet, register to become one today!

2. How do I know what my User ID and Password are?

If you did not choose your own user id and password when registering in the system, your user id and password have been set by the Volunteer Program Office. In most situations, the user id is either your first and last name together - with no space or it is your last name (if your name is over six characters long). If your user id does not work, please contact us.

In either case the default password is "wildlife". Once you have access the system, please change your user id and password.

If you became a volunteer after March, 2003, you should have set your own user id and password when you completed the volunteer profile. If you did not, you should have received a letter in your orientation packet listing your user id and password.

Note: Volunteer Program Office will not be able to provide you with your password if you forget it. You will have to reset the password.

If you forget your user id, contact the Volunteer Program Office and a staff member will reset your user id and password to the default (see above question).

If you forget your password, you will need to create another password. Volunteer Program Office does not have a way to provide forgotten passwords. Click on "Forgot your password" and the system will generate a password. You may edit your password/user id once in the system.

Surveys are both the way you enter your hours and surveys of questions, such as evaluations. Under the database system your log book will contain a set number of surveys the end in "LOG MY HOURS", this choice allows you to enter your hours for your service. Other surveys will be questionnaire or evaluations that help NWF keep in touch with our volunteers. Certain surveys will be available to selected groups of volunteers.

Logging in your hours is an important volunteer duty. Your hours help NWF secure funding, provide feedback to members on community participation and help NWF plan for future endeavors as well as potentially secure outside funding for new volunteer opportunities.

• Go to "Already a Volunteer".
• Type in your user id and password.
• Click on "Report my service/fill in a survey" selection.
• Select the entry for the opportunity you were engaged in, such as Habitat Stewards: Log my Hours (from the grey box)
• Click on the survey
• Click "New"
• Answer the questions that follow.
• Remember to click on "Close" when you are done.

Note: if you do not see any surveys, contact the Volunteer Program Office.

Viewing your hours is an important feature of the on-line database. As a volunteer you can access your records immediately. To view your hours follow the steps below.

• Click on "Already a volunteer"
• Click on "View my log book"
• Change the date range for the hours you are looking for.
• NOTE; All hours were imported from the previous database on March 19, 2002. There will be no listing of records prior to this merge.
• Change the number of rows to 999
• Click "Refresh"

You should be able to see all your data stored in your log book.

One common problem is not changing the date field which is defaulted to the current date when you open the screen or not increasing the rows to include all information available.

Currently, Samaritan (the software provider) does not support MAC systems. In the meantime, MAC users may mail or email your hours and profile updates to the volunteer office or Volunteer Program Office, National Wildlife Federation, 11100 Wildlife Center Drive, Reston, VA 20190

NWF is working very hard to try to use as little paper as possible and yet provide the services you need to do your volunteer work. As a result, we are asking volunteers if possible to set-up a free email account, if you do not already have one. Email and accounts are easy to set-up. You can use any of the following as possible starts: www.hotmail.com or www.yahoo.com.

You can use the log book to review your hours and make a note of any problems or incorrect entries. If you do have a problem or an incorrect entry, contact us with the entry the needs correction. The Volunteer Program Office will make the change and email you when the record is correct.

The Volunteer Program Office is adding new opportunities each week. To check for new opportunities:

Click on "Already a volunteer"
Enter your user id and password
Click on Search for Opportunities (either that match your profile or search all)

This will bring up the list of opportunities that match your criteria. You may condense your search by searching by geographically region or type.

If you are interested in receiving only email correspondences including links for the newsletter, please send an email to: volunteermatch@nwf.org

Thank you for your commitment to the environment and your interest in volunteering.

Volunteer Handbook

Search for new volunteer opportunities